Towards Context-Aware Technical Service
نویسندگان
چکیده
Context-aware systems have long found application in everyday use cases, assisting users with their daily lives. Technical service covers any tasks concerning the maintenance, diagnosis, and repair of industrial machinery. It is a more specific domain that would also benefit from the introduction of context-aware systems. This domain requires the filtering and consumption of a vast amount of information resources. Employing semantic technologies enables engineers to more precisely find information as compared to full-text search. However, it still requires a search query to be actively formulated to the system. This paper applies the principles of context-aware systems to information systems for the technical service, where the technician is guided though the service process influenced by various sensors defining their current context. An implementation based on an established ontology for context-aware systems is presented that integrates with semantically enriched documentation.
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